Orders are usually shipped within 1 business day of receipt of the total payment, unless your order includes custom-made items.
Please note that custom orders may have extended shipping time due to extra manufacturing. You will be notified of the expected shipment date by email.
Every item is shipped with an invoice. A free professional appraisal for insurance purposes is included, excluding calibrated stones.
Note: Shipping fees are not covered under our 30-day money-back guarantee.
Express Delivery (2-5 days) - FedEx / DHL
Delivery to the US and most Western European countries generally takes 2-3 days. All orders shipped by express mail are fully insured by Israel-Diamonds.com while in transit. You can expect to receive your purchase 2-5 business days after it leaves our warehouse.
Express Shipping Charges (USD)
| Products subtotal (USD) | Shipping charge (USD) |
|---|---|
| Below $1,000 | $59 |
| $1,000 - $2,999.99 | $49 |
| $3,000 - $5,999.99 | $39 |
| $6,000 and above | Free |
These are the standard express charges before any applicable promotion. Review the final shipping charge for your order at checkout.
Israel-Diamonds.com does not collect international taxes and duties. These additional amounts will be collected by the delivery company once your package arrives, in accordance with your country’s rules.
Customs-clearance requirements depend on the destination, the item and the shipment. Ask us about the documents and clearance arrangements for your order before shipment.
After the shipment arrives in your country, the delivery company expects collection within 4-5 days. An uncollected shipment may be returned, causing additional shipping and handling charges.