Orders are usually shipped within 1 business day of receipt of the total payment, unless your order includes custom-made items.
Please note that custom orders may have extended shipping time due to extra manufacturing. You will be notified of expected shipment date by email.
Every item is shipped with an invoice and a free professional appraisal for insurance purposes.
Note: Shipping fees are not covered under our 30-day, money back guarantee.
We offer two shipping options:
Option 1 - Regular Delivery (2 - 4 weeks)
*Not available due to COVID-19 situation
All orders shipped by registered mail are fully insured by Israel-Diamonds.com while in transit. You can expect to receive your purchase 2 - 4 weeks after it leaves our warehouse.
Shipping charges:
| Orders from $0.01 - $499.99 | $14.80 |
| Orders of $500 and above | free |
Express Delivery (2 - 5 days) - FedEx/DHL
Delivery to the US and most Western Europe countries generally takes 2-3 days.
All orders shipped by express mail are fully insured by Israel-Diamonds.com while in transit. You can expect to receive your purchase 2 - 5 business days after it leaves our warehouse.
Shipping charges:
| Orders from $0.01 - $999 | $49 |
| Orders from $1000 - $4999 | $39 |
| Orders of $5000 and above | FREE |
Israel-Diamonds.com does not collect international taxes and duties. These additional amounts will be collected by the delivery company once your package arrives and in accordance with your country rules.
French customers need to take a custom clearance broker to release the shipment, this can be added to the shipping costs in advance.
Belgian customers need a license to clear the shipment from the Diamond Office in Antwerp.
After it arrives in your country, FedEx and DHL expect you to accept your order within 5 days. Otherwise, it gets shipped back to us and you incur extra charges.
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