Orders are usually shipped within 1 business day of receipt of the total payment, unless your order includes custom-made items.
Please note that custom orders may take longer to be shipped because of the additional manufacturing time we need to craft your special requirements. You will be notified of expected shipment date by email.
Every item is shipped with an invoice and a free professional appraisal for insurance purposes.
Note: Shipping fees are not covered under our 30-day, money back guarantee.
We offer two shipping options:
Option 1 - Regular Delivery (2 - 4 weeks)
*Not available due to COVID-19 situation
All orders shipped by registered mail are fully insured by Israel-Diamonds.com while in transit. You can expect to receive your purchase 2 - 4 weeks after it leaves our warehouse.
Shipping charges:
| Orders from US$0.01 - $499.99 | US$14.80 |
| Orders of US$500 and above | free |
Express Delivery (2 - 5 days) - FedEx/DHL
Delivery to the US and most Western Europe countries generally takes 2-3 days.
All orders shipped by express mail are fully insured by Israel-Diamonds.com while in transit. You can expect to receive your purchase 2 - 5 business days after it leaves our warehouse.
Shipping charges:
| Orders from US$0.01 - $999 | US$49 |
| Orders from US$1000 - $4999 | US$39 |
| Orders of US$5000 and above | FREE |
After it arrives in your country, FedEx and DHL expect you to accept your order within 5 days. Otherwise, it gets shipped back to us and you incur extra charges.
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